Business resilience is an emerging topic with significant repercussions for resellers, it brings together topics such as governance risk and compliance (GRC), enterprise risk management (ERM), business continuity planning, agility, and others. It is a response to the escalation of the speed of business, increasing integration of digital technologies, and a perception that the threat environment is becoming riskier as natural disasters follow financial malaise. Resilience is the ability to survive a crisis and recover stronger. It is embedded in IT, and is greatly aided by developing virtualisation and cloud environments. For resellers, it represents a new range of possibilities, and potential to form stronger partnerships with clients and vendors.
The datacentre is in the midst of an evolution toward consolidation, virtualisation and the cloud that will have widespread impact in the way IT services are consumed. What is up for grabs is how and where hardware is located and supported, to say nothing of how systems and services are sold. The good news for resellers is that while old markets are shutting down, new opportunities continue to emerge. It is more important than ever before to keep up with the changes that are going on in this critical area. IBM is involved with providing services from its own datacentres, as well as in building them for clients. “We have built a new datacentre at Highbrook [in Auckland], which serves as the foundation for provision of services to customers, and provides high availability, high reliability, green features, and scalability,” says integrated technology services manager, Paul Douglas. “We also help clients built their own datacentres, using our intellectual property and project management. The d
Mobility has become increasingly important as smartphones and media tablets have matured, and cloud-based service delivery has added an important link. Increasingly, the mobile world has come to be dominated by Apple's iOS and Google's Android operating system, both on smartphones and tablets.